Installation on shared hosting.

Topics: Installing BugNET
Dec 11, 2012 at 1:59 PM

Hi there,

would like to request instruction to install this bugnet onto Shared hosting.

I am facing issue whereby "permission denied to config folder", when the hosting tech team set full permission, it return loop redirection error.

Dec 11, 2012 at 2:55 PM

What version of Windows does the hosting company use as well what hosting company are you using?

At the very min the web.config and Uploads folder needs write permission for BugNET to operate properly.

  • If the Windows version is 2008 or higher the account that the app-pool for BugNET is running under needs these permissions on the file system.
  • If the OS is Windows 2003 or less then the ASP.NET worker account needs those permissions on the file system.

This also depends on who you’re hosting with as some may configure a special account just for your hosting account that everything runs under.  It is hard to give you advice for installing BugNET on a shared hosting account due to the differences each company may implement the hosting.

Dec 11, 2012 at 3:04 PM


Good response, basically I am using resides in Malaysia. 

As far I know there are using Windows 2008.

Dec 11, 2012 at 3:09 PM

Seems like they probably have Plesk to allow users to manage their hosting account you might take a look here it would seem that you should be able to set the permissions yourself.  That is if your account allows it.

Dec 12, 2012 at 1:39 AM

Can i know if there is any install.sql that i can create the database structure. I can't open the database.mdf in app_data folder.