Problems installing 1.6.313

Topics: Installing BugNET
Jun 24, 2014 at 7:41 PM
When I install 1.6.313 and try to go to the install page, all I get is "Internet Explorer cannot display the webpage" (when using IE9). If I use Firefox 30.0, I get "The page isn't redirecting properly". I had the previous version installed to evaluate and it worked just fine. Since I did not have anything stored, I deleted the database and the BugNet files and started from scratch with this version...and nothing.

Any help/tips would be greatly appreciated. I tried search the forum here for those error messages and did not get any hits.
Coordinator
Jun 24, 2014 at 7:47 PM
Try clearing your cache, cookies and restart iis via the commandline using iisreset
Jun 24, 2014 at 7:59 PM
Nope...no good. Same thing. Here is what I see in my IIS log for the BugNet application:

Fields: date time s-ip cs-method cs-uri-stem cs-uri-query s-port cs-username c-ip cs(User-Agent) sc-status sc-substatus sc-win32-status time-taken

2014-06-24 19:55:54 127.0.0.1 GET /bugnet - 80 - 127.0.0.1 Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 302 0 0 5765
2014-06-24 19:55:54 127.0.0.1 GET /BugNET/Install/Install.aspx - 80 - 127.0.0.1 Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 302 0 0 62
2014-06-24 19:55:54 127.0.0.1 GET /BugNET/Account/Login.aspx ReturnUrl=%2fBugNET%2fInstall%2fInstall.aspx 80 - 127.0.0.1 Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 302 0 0 31
2014-06-24 19:55:54 127.0.0.1 GET /BugNET/Install/Install.aspx - 80 - 127.0.0.1 Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 302 0 0 0
2014-06-24 19:55:54 127.0.0.1 GET /BugNET/Account/Login.aspx ReturnUrl=%2fBugNET%2fInstall%2fInstall.aspx 80 - 127.0.0.1 Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 302 0 0 0
2014-06-24 19:55:54 127.0.0.1 GET /BugNET/Install/Install.aspx - 80 - 127.0.0.1 Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 302 0 0 0
2014-06-24 19:55:54 127.0.0.1 GET /BugNET/Account/Login.aspx ReturnUrl=%2fBugNET%2fInstall%2fInstall.aspx 80 - 127.0.0.1 Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 302 0 0 15
2014-06-24 19:55:54 127.0.0.1 GET /BugNET/Install/Install.aspx - 80 - 127.0.0.1 Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 302 0 0 0
2014-06-24 19:55:54 127.0.0.1 GET /BugNET/Account/Login.aspx ReturnUrl=%2fBugNET%2fInstall%2fInstall.aspx 80 - 127.0.0.1 Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 302 0 0 0
2014-06-24 19:55:54 127.0.0.1 GET /BugNET/Install/Install.aspx - 80 - 127.0.0.1 Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 302 0 0 0

over and over and over...

I have Form authentication setup, btw. Let me know what other information you may need.
Coordinator
Jun 24, 2014 at 8:21 PM
 <!-- Authentication Settings -->
    <authentication mode="Forms">
      <forms name="BugNET" loginUrl="~/Account/Login.aspx" timeout="2880" />
    </authentication>
Your forms authentication section in the web.config should look as follows
Jun 24, 2014 at 8:28 PM
It does...
<!-- Authentication Settings -->
<authentication mode="Forms">
  <forms name="BugNET" loginUrl="~/Account/Login.aspx" timeout="2880" />
</authentication>

Jun 24, 2014 at 9:39 PM
ok...created a virtual directory in IIS that is linked to the BugNet folder I have in IIS, converted virtual directory to application and it worked?!?!
Marked as answer by dubeaud on 6/25/2014 at 7:33 AM
Coordinator
Jun 24, 2014 at 10:39 PM
Ah yes, the virtual directory does need to be set as an application.
Jun 25, 2014 at 3:07 PM
just for my own enlightenment, but why does it not work if you have the bugnet folder under the main default website and set it up as an application without using a virtual directory?
Coordinator
Jun 25, 2014 at 3:25 PM
asudman wrote:
just for my own enlightenment, but why does it not work if you have the bugnet folder under the main default website and set it up as an application without using a virtual directory?
A site is a container for virtual directories and applications.

Applications
In IIS 7 and above, each site must have an application which is named the root application, or default application. However, a site can have more than one application. For example, you might have an online commerce Web site that has several applications, such as a shopping cart application that lets users gather items during shopping and a login application that allows users to recall saved payment information when they make a purchase.
Virtual directory
A virtual directory is a directory name (also referred to as path) that you specify in IIS and map to a physical directory on a local or remote server. The directory name then becomes part of the application's URL, and users can request the URL from a browser to access content in the physical directory, such as a Web page or a list of additional directories and files. If you specify a different name for the virtual directory than the physical directory, it is more difficult for users to discover the actual physical file structure on your server because the URL does not map directly to the root of the site.
Some more info: http://www.iis.net/learn/get-started/planning-your-iis-architecture/understanding-sites-applications-and-virtual-directories-on-iis#About7.0