New Feature

Topics: Customizing BugNET, General
Dec 19, 2013 at 7:45 AM
I have setup POP3 to receive issues from customers when they email to support@site.com which works fine. It would be also nice whenever i receive an issue from a customer to reply him back automatically with his Issue ID.

I see that customers email is in bugnet_issues table in IssueDescription column and is not safe to exctract it from there. Do you have any ideas on how to acomplish this?

I am thinking on creating a new project property "inform user when POP3 is enabled" so when getting from pop3 > insert into DB > reply him back with his ID.
In which class does code receive from POP3?

Regards
Stefanos
Coordinator
Dec 19, 2013 at 1:03 PM
oratios wrote:
I have setup POP3 to receive issues from customers when they email to support@site.com which works fine. It would be also nice whenever i receive an issue from a customer to reply him back automatically with his Issue ID.

I see that customers email is in bugnet_issues table in IssueDescription column and is not safe to exctract it from there. Do you have any ideas on how to acomplish this?

I am thinking on creating a new project property "inform user when POP3 is enabled" so when getting from pop3 > insert into DB > reply him back with his ID.
In which class does code receive from POP3?

Regards
Stefanos
A configurable auto reply message would be great. The main logic for the pop3 mail is found in the BugNET.MailboxReader project in the MailboxReader.cs class

https://bugnet.codeplex.com/SourceControl/latest#src/BugNET.MailboxReader/MailboxReader.cs